How Ernest Toho collects, uses, protects, and respects your personal information across ernesttoho.com and the services offered through it.
Last updated: 7 August 2026Privacy principles: Nigeria DPA, POPIA and GDPR
Section 01
What This Policy Covers
This Privacy Policy explains how Ernest Toho (“we,” “us,” “our”) collects, uses, and protects your personal information across ernesttoho.com and the personal services offered through it: Singles Relationship Counselling, Dating Coaching, and Community and Organizational Consultancy.
Section 02
Information We Collect
Depending on how you use our Services, we may collect:
Basic contact information: name, email address, phone number, and location.
Session and profile information: date of birth, relationship status, dating preferences, and dealbreakers where applicable to Counselling or Dating Coaching.
Sensitive personal disclosures: information you voluntarily share in intake forms such as The Clarity Intake, including relationship history, personal struggles, or other sensitive topics you choose to disclose to help prepare for a session.
Payment-related information: handled directly by third-party payment processors including Selar, Gumroad, and Stripe. We do not store your full card details ourselves.
Technical information: standard website analytics, such as pages visited and general location, collected automatically when you browse ernesttoho.com.
Section 03
How We Use Your Information
We use your information to:
Provide and personalize your Counselling, Dating Coaching, or Consultancy engagement.
Prepare for your sessions using information you have shared, including through The Clarity Intake.
Process payments through our third-party providers.
Send communications you have opted into, such as our newsletter or the free chapter of The Dating Reset.
Improve ernesttoho.com and understand how it is used.
Meet legal and regulatory obligations.
Section 04
Sensitive Information, Handled with Particular Care
Information shared through The Clarity Intake, or in any Counselling or Dating Coaching session, is treated as confidential. It is used solely to prepare for and inform your sessions with Ernest, is not shared with third parties beyond what is needed to deliver the service itself, and is not used for marketing purposes without your separate, explicit consent.
Section 05
Who We Share Information With
We share information only where necessary to operate these Services:
Payment processors: Selar, Gumroad, and Stripe, to process purchases and subscriptions.
Scheduling tools: Cal.com, to manage bookings.
Email and marketing tools: Mailchimp and our email delivery provider Brevo, to send communications you have opted into.
Form and intake tools: Fluent Forms, to process The Clarity Intake and the free Book Assessment.
We do not sell your personal information to third parties. If you separately register for the Justified Connect Singles Matchmaking Service, information provided there is handled under that service’s own Privacy Policy.
Section 06
International Data Transfers
Because ernesttoho.com is used across multiple countries, your information may be processed on servers located outside your home country, including jurisdictions whose data protection standards may differ from your own. Where this occurs, we work with providers that maintain recognized security and compliance standards.
Section 07
Data Retention
We retain your information for as long as necessary to provide these Services, meet legal obligations, and maintain accurate business records. You may request deletion of your information at any time, as described below.
Section 08
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information.
Withdraw consent to marketing communications at any time.
These Services are intended for adults aged 18 and over. We do not knowingly collect information from anyone under 18.
Section 10
Cookies and Website Analytics
ernesttoho.com may use standard cookies and analytics tools to understand how visitors use the site and to improve it. You can control cookie preferences through your browser settings.
Section 11
Security
We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Section 12
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.
Section 13
Contact
Questions or requests regarding this Privacy Policy, or your personal information, can be directed to care@ernesttoho.com.